![]() ![]() Cancel the error and clear the Units dialogue.If you get the “Unable to Connect with Primary Input Device” message, proceed with the following steps: Once the device has been recognized, wait 60 seconds and launch Measure.If this does not happen disconnect the adapter, reboot the computer, plug the USB cable into the other port and start again at step 1. Connect the USB adapter to the back of the computer and wait for Windows to recognize the USB device.Power the arm and make sure that the LED in the handle illuminates briefly.Power off the USB Arm (the O denotes off, Idenotes on.). ![]() Disconnect the USB connector from the back of the computer.If your FARO USB Arm will not communicate, follow the steps below: 3D Hand Held Scanner - Freestyle3D Objects
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